What’s your return policy?

A description and picture accompany each auction listing. Any such description represents ShockerAuctions.com’s good faith opinion of the condition or other characteristics and properties of the product, based upon a visual inspection and such other activities deemed appropriate by ShockerAuctions.com. While ShockerAuctions.com endeavors to accurately describe and portray the product, such assessment is subjective in nature and ShockerAuctions.com’s opinion concerning the condition or other characteristics and properties of product is not a representation or warranty. ShockerAuctions.com does not own or use the vast majority of goods auctioned, and as such cannot supply the type of information one might expect from a manufacturer or owner. Accordingly, an assessment by the purchaser or any third party of the condition of product may not match ShockerAuctions.com’s opinion.

Do not make assumptions regarding any features, functionality or additional parts not pictured or described. In addition, note that the original manufacturers as well as warranties for all product listed for auction may be considered old or out-of-date and therefore no longer supported. We cannot accept return requests in these occurrences.

We are unable to authorize returns or warrant third party repair on items under any circumstances. As such, if you have received product that is not in working or physical condition as described, we advise you to contact ShockerAuctions.com for resolution. ShockerAuctions.com WILL NOT reimburse the buyer for ANY costs associated with repairs or modification of product from condition in which it was originally received.

All communications related to any product purchased in a transaction must be directed to ShockerAuctions.com and not the manufacturer of the item.

Do you ship oversees and to P.O. boxes?

Yes, we’ll help ship your package anywhere that can accept deliveries. Buyer will be responsible for all shipping costs. There will be and handling fee for each item shipped. Please see shipping details for the auction.

Do you have customer service?

Of course! Our friendly and knowledgeable customer service reps are available to answer your questions 24/7/365.